If you have any questions about the product or the ordering process, simply send us an email to:

 support@loanya.co.uk

support@loanya.co.uk

Shipping costs: Free shipping to UK & Ireland
Shipping time: 4 - 6 working days
Returns: 14 days

For the production of personalised items, which we only make individually for you after receipt of your order, we need approx. 2 - 8 working days (depending on the product).

Items can be returned to us within 14 days of delivery.
Personalised items are excluded from returns.

For further assistance reach us at:

support@loanya.co.uk